General Information
Allergen & Dietary Restrictions
Vegan Options
Collaborations & Franchising
2 articles
Special Dietary Requests & Ingredients
Are there any special deals or promotions available currently? Do you offer discounts for first-time customers?
At the moment, we are not running any special promotions or temporary deals, and we do not offer first-time customer discounts. Our approach is to pri...
Do you have a referral program or offer discounts if I refer a friend?
We don’t have a formal referral program at the moment. However, it absolutely makes our day when you refer friends and family to our bakery – word of ...
Do you offer gift cards or gift vouchers?
Not yet. We do not have gift cards or gift certificates available for purchase at this time. We know some customers would love to have them (and we ap...
Do you have a rewards or loyalty program for frequent customers?
Right now, we do not have a formal loyalty or rewards program in place. We haven’t set up a points system or punch-card system like some cafes and bak...
Do you provide invoices or receipts for orders?
Yes, absolutely. Every purchase comes with a receipt. For online orders or any prepaid orders, we will email you an electronic receipt (and/or text it...
Can I tip the delivery driver or the bakery staff through your payment system?
Our online ordering system and in-store card machine don’t have a built-in tip function, and we do not expect tips. Our team (including our delivery c...
Which payment methods do you accept?
We accept all major forms of payment. In-store at the bakery, you can pay using: Visa, MasterCard, Interac Debit, Debit Visa, as well as cash, and mob...
Are there any extra fees when making a payment (like credit card processing fees)?
No – the price you see for your order is the final price, plus any applicable delivery fee or taxes. We do not add any surcharges based on the payment...
Do you offer cash or credit on delivery (COD)?
To keep things sweet and simple, we don’t offer COD. Every order—delivery or pickup—must be paid in full before we fire up the ovens. Pre-payment lets...
Any tips for transporting the cake or cupcakes safely if I’m picking up?
Here are a few tips to ensure your cake (or other desserts) travel safely from our bakery to your home: Bring your order info: Have your order confirm...
What is your policy if a delivery is late or an item is missing from my order?
In the rare event that a delivery arrives outside the scheduled time window, or if any item is missing/incorrect, please contact us as soon as you not...
Can I request curbside pickup (have my order brought out to my car)?
At the moment, we do not have a curbside pickup service. All pickups are done in-store – so when you arrive, please come inside to the counter and pro...
Who can I contact if there’s an issue with my delivery or pickup order?
If there’s any problem with your order, please reach out to us right away so we can resolve it. For delivery issues (e.g., if your order hasn’t arrive...
Do I need to place an order in advance for pickup, or can I just walk in?
For our standard “ready-to-go” products, no advance order is needed – you can walk in anytime and purchase whatever we have in stock that day. For ite...
Are there specific pick-up times, or can I come any time?
When you place a pre-order for pickup, you’ll choose a pickup date and a one-hour time window (or a specific time) that works for you. We will have yo...
Can I pick up my order from the bakery instead of having it delivered?
Absolutely! You’re always welcome to pick up your order from either of our bakery locations (Mississauga or Brampton). During checkout online, you can...
What happens if I’m not home when the delivery arrives?
If you’re not available when our driver arrives, the driver will first try to call you at the phone number you provided with the order. We can also le...
Do you deliver on weekends and holidays?
Yes, we deliver on Saturdays and Sundays, and even on most public holidays. Just be aware that there is usually an additional surcharge for deliveries...
Will I receive an ETA or notification when my delivery is on its way or delivered?
Currently, our system does not send out automatic real-time notifications for deliveries (we’re working on adding text/email notifications in the futu...
What delivery time slots are available? Can I get a specific delivery time?
Our standard delivery window is between 12:00 PM and 7:00 PM on the chosen delivery date. This means your order will arrive sometime in that window. B...
How do I schedule a delivery?
If you’re ordering through our website, simply choose the “Delivery” option at checkout. You’ll be prompted to enter the delivery address and then sel...
Can you include flowers or other non-bakery items with a delivery (for example, if I wanted to send a cake with flowers)?
Sorry, but we cannot accommodate adding flowers or other gift items that we don’t sell in our store to your delivery. We focus on our cakes and desser...
Is there a delivery fee?
Yes, there is a delivery charge for all orders that we deliver. The fee depends on the delivery location/distance. Our website’s Delivery page provide...
Is there a minimum order amount required for delivery?
No, we do not have a minimum order amount for delivery. You can order as little as a single cake or even just a few cupcakes and have it delivered. Ju...
What is your delivery radius / which areas do you deliver to?
We currently deliver throughout Brampton, Mississauga, and most of the Greater Toronto Area (GTA). This includes many of the surrounding cities and ne...
Do you offer delivery services?
Yes – we offer delivery! We can deliver cakes and other baked goods to your home, venue, or office. All the details (the areas we service, fees, etc.)...
Do you have experience with themed events or special decoration requirements?
Yes – we love themed events! We have created cakes and full dessert setups for all sorts of themes: from rustic/vintage wedding themes to tropical isl...
Can you work directly with my event planner or venue for coordinating the cake setup?
Absolutely. We frequently coordinate with wedding planners, event coordinators, and venue staff to make sure everything goes smoothly. We’re happy to ...
Are there any delivery charges for event orders?
If you choose to have us deliver your order, yes, there will be a delivery fee (just as with any regular order delivery). The fee depends on the locat...
What is your cancellation policy for event orders?
For weddings or any large event orders, we have the following cancellation policy: If you cancel at least two weeks (14 days) before the event date, w...
Is full payment (a deposit) required to secure my event order date?
We actually require full payment upfront to confirm any order, including wedding and event orders. We do not operate with partial deposits – once you ...
In addition to the main cake, can you provide other desserts or a sweet table for our wedding?
Yes, certainly! We can definitely provide a variety of desserts in addition to the main cake if you’d like to have a full dessert table or assortment ...
How far in advance should a wedding cake be ordered?
We recommend ordering as early as you can, generally at least a few weeks in advance for a wedding cake. This gives us plenty of time to plan the desi...
Do you deliver and set up wedding cakes at the venue?
Yes, we can. We offer full delivery and on-site setup service for wedding cakes. On your wedding day, our team can transport the cake to your venue at...
Can you accommodate custom designs for wedding cakes?
Absolutely! Custom designs are our specialty, especially for weddings where every couple has their own vision. If you have a specific design in mind –...
What is the process for ordering a wedding cake?
We try to make ordering a wedding cake as simple and stress-free as possible: Browse Designs: First, you can browse our wedding cake designs on our we...
Do you make “brownie cakes” or brownie-layered cakes?
We currently offer decadent brownies as individual desserts, but we don’t yet have a full-size “brownie cake” on our regular menu. However – exciting ...
Do you offer wedding cake tastings? How can I schedule one?
Yes, we do offer wedding cake tastings for couples planning their big day. You can schedule a tasting appointment by reaching out to us through our Co...
Are your pastries baked on-site or delivered from another location?
Everything is baked fresh in-house at our main kitchen in Mississauga. We then transport products to our Brampton store multiple times per day to main...
Do you offer any discounts on pastries for large orders or for frequent customers? Can I place a bulk order for pastries?
Absolutely! When your celebration calls for trays of our flaky pastries, our built-in volume pricing rolls out automatically: 1–24 pieces · standard p...
Can I pre-order pastries for special events or holidays?
Absolutely – and we actually recommend it if you know you’ll need a specific number or flavor. You can pre-order any of our pastries (or other items) ...
Do your Gulab Jamun and Rasmalai cakes actually have the authentic sweets inside?
Yes, they do! These specialty fusion cakes include the real traditional sweets as part of the cake. Our Gulab Jamun Cake has real mini gulab jamuns (t...
Can I order custom pastries?
We don’t do custom-decorated individual pastries at this time. Our pastries come in our standard flavors and designs. We aren’t able to take small cus...
What is the shelf life of your pastries?
For best taste, we always recommend enjoying our pastries on the day of purchase (fresh is best!). However, if you need to store them: keep the pastri...
Do you use real strawberry pieces in your Strawberry Divine cake and pastries?
Our Strawberry Divine treats are made with a in-house prepared strawberry compote/spread rather than raw strawberry chunks. We simmer real strawberrie...
Do you use real mango in your Mango Madness cake and pastries?
Yes! Our Mango Madness cake (and the pastry version) features our in-house prepared mango spread made from pure real mangoes. We take frozen mangoes a...
What kind of pineapple is used in your Pineapple Perfection cake (and pastries)?
We use all-natural canned pineapple in our Pineapple Perfection cake and pastry. The pineapple we use is 100% real fruit, packed in its own juice with...
How many pastry flavors do you offer?
Plenty—and the list keeps growing! You’ll always spot favourites like mango, strawberry, pineapple, and rich chocolate on our shelves. For a full line...
Do you sell unbaked puffs so I can bake them at home?
Not at the moment. All our puffs are sold fully baked, golden, and ready to eat. We know some customers would love the option to buy them unbaked or f...
Can you cut the puffs in half for me (for serving)?
We don’t slice puffs in-store. Their delicate, flaky layers are happiest (and tastiest) when left whole—cutting them on the spot would crush the pastr...
Can you customize the filling inside the puffs?
Aside from the special no-onion/no-garlic batch mentioned above, we do not offer custom filling variations for our puffs. We currently make two signat...
Do you sell the puff pastry sheets by themselves (raw pastry dough)?
No, we don’t sell puff pastry sheets separately. We currently don’t package or sell the pastry sheets. If you’re craving that flaky pastry, we recomme...
Do you provide any chutney or special sauce with the puffs?
By default, we don’t include traditional chutneys or dipping sauces with our puffs. However, on request we’re happy to provide small packets of tomato...
What kind of cheese is used in the Cheesy Corn Puffs? Is it rennet-free (vegetarian-friendly)?
We use a creamy cream cheese in our Cheesy Corn Puffs. The cream cheese gives a rich, smooth texture and a tangy flavor that pairs perfectly with the ...
Do the puffs contain onion and garlic?
Yes – both our vegetable puffs and corn-cheese puffs include onion and garlic in the seasoning for extra flavor. These ingredients add a nice savory t...
Are your savory puffs vegan?
Our Crispy Vegetable Puffs are completely vegan – they’re filled with spiced veggies and the puff pastry contains no dairy or egg. However, our Cheesy...
Are all ready-to-go items available throughout the day, or only at specific times?
Our ready-to-go items are generally available all day long, from opening until closing, as long as they haven’t sold out. We bake and restock many ite...
Can I return or exchange ready-to-go items if I am not satisfied?
Unfortunately, we cannot accept returns or exchanges on any food items once they have left our bakery (for safety and hygiene reasons). If there’s any...
Do you provide reheating instructions for items like the savory puffs?
Yes. For any item that’s best enjoyed warm – such as our savory vegetable or corn-cheese puffs – we recommend using an oven or air fryer to reheat for...
Can I request any customization on ready-to-go items?
We have limited customization options for grab-and-go items since they are already made. We’re happy to add a quick message or inscription on a ready-...
Can I place an order for ready-to-go items over the phone or online for pickup?
Yes, you can! If you already know which ready-to-go items you want, we actually recommend calling or ordering through our website for pickup. We’ll pa...
Do you offer special pricing on ready-to-go items when I buy in bulk?
Yes—celebrations of every size deserve a little extra sweetness! Our ready-to-go treats come with automatic price-off tiers: 1 – 24 items · Standard b...
What ready-to-go items do you have available daily?
We always stock our most popular treats in the bakery for walk-in customers. On any given day, you’ll find an assortment of: Cakes: Pre-decorated fan ...
Do you use natural sweeteners like honey or maple syrup in any products?
No – we stick to standard cane sugar in our recipes (just like a traditional bakery). We don’t use honey, maple syrup, stevia, or other alternative sw...
Do your products contain any artificial colors or flavors?
We love keeping things as close to nature as possible. That means real fruit purées, natural extracts, and spices bring most of our cakes to life. On ...
Can I request adjustments to the sweetness level of an item?
Our recipes have a carefully balanced sweetness that we generally stick to, so we can’t remove sugar entirely or dramatically alter a recipe’s sweetne...
Do you have options for people following special diets like Paleo or Whole30?
Unfortunately, no. Those diets typically avoid processed grains, sugars, and dairy – but our desserts do contain flour, sugar, and cream, which means ...
Do you offer any low-calorie or low-fat options?
Currently, we do not specialize in low-calorie or low-fat versions of our desserts. Our focus is on classic recipes and indulgent treats, so most item...
Do you offer any sugar-free options?
Not at this time. All our cakes and desserts are made with our standard recipes, which include sugar to ensure proper taste and texture. We currently ...
Are there any vegan options in the daily ready-to-go selection?
Usually, yes – we try to have a few vegan treats available in our stores each day. Often you will find vegan cupcakes and sometimes a vegan pastry in ...
What dairy substitute do you use for your vegan cakes and icing?
We use soy milk as our primary dairy substitute in our vegan cakes and desserts. In our experience, soy milk provides a nice rich texture and a bit of...
Do you offer any vegan options?
Yes – we have a variety of delicious vegan treats! Many of our items can be made without dairy or any animal products. Our vegan offerings include: Ve...
Can you make cakes with eggs if someone requests it?
No – we do not bake with eggs at all. Over the years we’ve perfected our egg-free recipes to taste just as moist and delicious as traditional recipes....
Are your products Kosher?
By ingredients, our products are Kosher-friendly (we don’t use gelatin, animal fats, or other non-Kosher ingredients). However, our kitchen itself is ...
Are your products Halal?
Yes. All our products are 100% vegetarian and we use no alcohol or any non-Halal ingredients, which means everything is Halal by ingredient standards....
What is your allergen policy? Are all your products egg-free and nut-free?
Yes – everything we make is 100% egg-free and nut-free. Our entire bakery is dedicated to being eggless and nut-free, and those ingredients never even...
Do you offer gluten-free products?
(Important note about gluten-free as of 2025) – In the past we have offered gluten-free cakes and a few other gluten-free treats by special order. How...
Do you collaborate with other brands or influencers?
We occasionally partner with local brands and influencers for special projects or events. We’re open to collaborations that align with our values and ...
Do you have a WhatsApp number for customers?
Yes – you can send us a WhatsApp message at +1 (855) 460-0666. This is the same number listed on our contact info. Feel free to reach out via WhatsApp...
Do you prepare desserts for daycares or schools?
Yes, we do! We specialize in desserts that are safe for kids in group settings. All our products are egg-free and nut-free, which is perfect for dayca...
How can I contact you if I have questions or need help?
There are several convenient ways to reach us: In Person: Visit either our Mississauga or Brampton bakery during business hours and speak with our tea...
Do you offer any classes or workshops for baking enthusiasts?
Not at this time. We’re flattered that there’s interest, but we currently do not offer baking classes or workshops. Our focus is on serving our bakery...
What sizes of cakes do you offer?
Whether you’re celebrating with a cozy group of four or hosting a crowd of 500 – 600 (and beyond!), we’ve got you covered. Our cakes are handcrafted t...
Can I try a sample before finalizing my order?
We understand you might want to taste our cake flavors before you commit – especially for important events. We do offer cake sample tastings. If it’s ...
Can you accommodate custom designs or special requests for orders?
Definitely – custom orders are our specialty. If you have a particular design in mind for a cake or any special request, just let us know! You can eve...
Can I request a special message or inscription on a cake?
Of course! We’re happy to write a custom message on your cake at no extra charge. Just tell us what you’d like written (for example, “Happy 50th Birth...
Do you cater to special events or large orders?
Absolutely! We regularly provide cakes and desserts for large parties, corporate events, weddings, and more. Whether it’s a small gathering or a party...
How can I place an order?
You can place an order in whichever way is easiest for you: Online: Visit our website (rashmisbakery.com) to browse and order items from home, with op...
What types of baked goods do you offer?
We bake a wide range of treats to satisfy both sweet and savory cravings, including: Cakes: Custom cakes for birthdays, weddings, and all occasions (i...
What are your hours of operation?
For the most accurate hours, please visit our Contact Us page or check our Google listing—both are kept up to date. In general, we’re open every day, ...
Where are your bakery locations?
We have two bakery shops in Ontario, Canada (one in Brampton and one in Mississauga). For the exact addresses and map, please see our Contact Us page....
Is your bakery licensed and insured for food services?
Yes – our bakery is fully licensed and insured, and we strictly follow all food safety and health regulations. We hold ourselves to high standards of ...
When are the busiest times at the bakery?
Our peak times are usually Friday evenings and weekends. Many birthdays, anniversaries, and celebrations happen on weekends, so the shops tend to be b...